Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. The Regional Director of Operations is responsible for the oversight of community operations and corporate compliance for a specific regional area. This leader stimulates strategic planning in order for each community to meet or exceed budgeted census, revenue, and net operating income goals. This leader also works with associates at all levels of the company to develop and disseminate tactical objectives, measurements, training initiatives and reporting tools. Essential Functions Responsible for the frequent and ongoing monitoring of community/regional/portfolio financial performance data; monitors all reports from executive directors and prepares all required reports for VPO in a timely and accurate fashion. Able to identify and proactively adjust financial shortfalls. Assists executive directors in identifying areas for additional revenue growth through rate, level of care, ancillary revenue, etc., as well as expense reduction strategies. Ensures that community/regional/portfolio sales and occupancy targets are met and exceeded. Routinely reviews sales data and works with regional sales support to adjust strategy accordingly. Ensures that communities are adhering to city, state, and federal regulatory requirements and SLC policy and procedure, thus minimizing risk and legal exposure; ensures that best in class resident care and services are delivered within state regulatory guidelines. Hires, supports and retains high caliber executive directors and supervises their activities; provides regular performance feedback to direct reports including corrective counseling and annual performance reviews. Ensures that all community staff have access to proper tools and training to function appropriately. Facilitates and ensures consistent communication amongst regional team and community leadership team. Interacts professionally and effectively with all levels of the organization, including residents, family members, vendors, investors, etc. Assists in the preparation and ongoing monitoring of annual budgets and business plans for each community within the assigned region. Ensures that physical environment of communities is maintained to provide a clean and sanitary living/work environment for residents and staff. Ensures that SLC policy and procedure is followed to maintain a safe work environment through the prevention of accidents, the preservation of equipment, and training of staff on safe working practices. Ensures that resident/family/employee concerns are thoroughly investigated and receive timely response and follow up, thus striving to provide a high level of customer satisfaction. Performs all other duties as assigned. Qualifications Level of Formal Education: Bachelors degree in healthcare, gerontology, business or related field experience required Area of Study: Healthcare, Gerontology, Business Administration, or related field Years of Experience:Mid-level (3-5 years) Type of Experience: Experience in multi-site management of senior housing and/or relevant equivalent preferred. Multi-faceted experience preferred to include independent living, assisted living, memory care, and skilled nursing Special Certifications: N/A Language Skills: Must possess exemplary verbal and written communication skills Technical Competencies: N/A Skills and Ability: Proven track record of driving revenue growth and exceeding set business objectives Strong analytical skills translating in to positive performance outcomes Ability to motivate a team of professionals Demonstrated good judgment High degree of accuracy Strong organizational skills and ability to prioritize Information Systems:Must possess solid knowledge and proficiency in computers and applications Personal Attributes: Ability to multi-task and excel in a fast-paced environment Strong performance orientation Exemplary leadership qualities desired which enables individual to motivate and drive a cohesive team Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Associated topics: administrative, administrative staff, administrative support, assistant, beverage, front office, operational assistant, operations director, staff, support
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.